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Dear Insured, in order to provide you with excellent care, please take note of the following:

• Make sure you have a stable and efficient connection to the Internet, a camera and activate the microphone of your computer or cell phone.
• Be clear about the symptoms you manifest to express them to the doctor.
• Make the consultation, preferably and for your comfort, in a quiet space, free of noise and with good lighting.
• All our doctors are bilingual.
• For attention to minors, it is mandatory to be accompanied by a responsible adult.